Frequently Asked Questions
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Eyelash extensions are individually applied to your natural lashes using a professional-grade adhesive. They’re customized to your eye shape, natural lash health, and desired look—from soft and natural to full and glamorous.
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Not at all! When applied correctly, lash extensions are completely painless. Most clients find the appointment so relaxing that they take a nap in our cozy heated recliners.
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No! Properly applied lash extensions will not damage your natural lashes. We carefully select the correct length and weight for your lashes to keep them healthy. Damage is typically caused by pulling, picking, or improper application—not by the extensions themselves.No! Properly applied lash extensions will not damage your natural lashes. We carefully select the correct length and weight for your lashes to keep them healthy. Damage is typically caused by pulling, picking, or improper application—not by the extensions themselves.
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Your natural lashes continuously grow and shed as part of their normal cycle. When an extension sheds, it’s simply because your natural lash has reached the end of its life cycle. Healthy, professionally applied extensions won’t make your natural lashes thinner.
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Your natural lashes shed every day, so extensions gradually fall out with them. Most clients come in every 2–3 weeks for a fill to keep their lashes looking full and fresh.
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During a fill appointment, we’ll remove any grown-out extensions and replace the lashes you’ve naturally shed with new extensions. Regular fills help maintain a beautiful, full look without needing a brand-new full set.
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● Full Set: About 2 hours
● Fill Appointment: Around 1 hour, depending on your natural lash growth and how much coverage remains.
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We’ll begin with a consultation to discuss your desired fullness, styling, length, and curl. Every set is completely customized to complement your eyes and natural lashes. Then you can relax while we create your perfect set.
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Yes! We recommend avoiding waterproof mascara and regular mascara and oil-based products around the eyes (pencil eyeliner), as they can break down the adhesive. Most clients find they don’t need eye makeup at all once they have extensions.
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Wash your lashes daily with a lash-safe cleanser, brush them gently with a clean spoolie, avoid picking or pulling, and try to sleep on your back if possible. Proper aftercare helps your extensions last longer.
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Absolutely! When booking, you’ll choose your desired fullness (Classic, Wet, Hybrid, Volume, Mega Volume, or Cabana). During your appointment, we’ll customize the style, length, and curl to best suit your eye shape and preferences
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If you have an active eye infection, severe irritation, or certain allergies, we may recommend waiting until your eyes are healthy. If you have sensitive eyes or a history of adhesive allergies, let us know—we’ll discuss the best options during your consultation.